Bath Savings Institution honored employees for exceptional service and commitment to customer relationships at its Annual Employee Recognition Night Oct. 24.
“Bath Savings’ mission is to provide exceptional service without exception,” said President Glenn Hutchinson. “The service awards are how we recognize Bath Savings’ employees and the way they make our customers feel.”
To that end, the bank rewards the winners with additional vacation time, showing employees how much Bath Savings values their customer service skills.
Three employees were honored with Exceptional Service Awards for going above and beyond to fulfill the bank’s mission. Casey Bedard of Online Services earned the Internal Customer Service Award for supporting co-workers and getting them the information needed to shine. Mary Frank of the Freeport branch won the Tellers Exceptional Service Award for providing front line service to the bank’s customers. Amanda Coffin of the Falmouth branch won the Exceptional Customer Service Representative for excelling as a new account staff member.
Bath Savings also recognizes employees for their commitment to community service. The 2012 Neighbor to Neighbor Award went to Linda Blackman from the Damariscotta branch for her work with the Special Olympics and the American Cancer Society.
The Relationship Builder Award went to the Bath branch for their many longtime customer relationships as they exceeded their goals.
Two bank teams were recognized for their extraordinary efforts to keep customers happy. The Accounting group earned a Smooth Sailing Award for its behind-the-scenes work to help clients. The team at the Freeport branch received the Customer Care Award for the extra ways they show that every customer is important.
