Central Maine Power Company (CMP) reports a rash of calls from customers who have received bill collection calls from someone identifying himself as “Carlos,” and claiming to represent CMP.
Customers have been instructed to deposit cash or a money order into bogus accounts through convenience store cash transfer systems. The caller has tried to work his deception mostly on the owners of small businesses and restaurants in southern Maine.
CMP is alerting customers to this scam and offers these tips to keep account information secure:
• CMP will not call a customer for payment if his or her account is in good standing;
• Customers who need to make an urgent payment should do so only through the company’s website; or at one of the payment agents listed on the website;
• Customers who have any questions about a call for an overdue payment are urged to contact CMP by calling 1 (800) 750-4000.
About Central Maine Power Company (CMP): Central Maine Power Company, a subsidiary of Iberdrola USA, is Maine’s largest electricity transmission and distribution utility. The company delivers about 9 billion kilowatt hours of electricity annually to more than 600,000 homes and businesses, representing about 80 percent of Maine’s annual consumer sales of electricity.
The company has been ranked #1 in customer satisfaction six times by J.D. Power and Associates. For more information, visit www.cmpco.com.
Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company serving more than 2.4 million customers in upstate New York and New England. For more information about Iberdrola USA, visit www.iberdrolausa.com.